FAQ

Plate Therapy is changing the way busy people eat healthy. Inspired by the Paleo lifestyle this is more than an organic-meal delivery service, it’s a life changer.

Got Questions?

+ Who do I contact if I have more questions?

Plate Therapy was founded on the principle of helping others achieve a healthy lifestyle. Our founder Danielle McPartlin works tirelessly at keeping that personal touch as part of our business model. Feel free to reach out to Danielle@PlateTherapy.com for any questions or free advice.

+ What is Plate Therapy?

Plate Therapy is a chef-crafted Paleo meal-delivery company that uses only responsibly-sourced, premium ingredients. Meals are prepared fresh and orders placed on Sunday are available for delivery or free pick-up at our kitchen the following Wednesday. Orders placed Wednesday are available Sunday for delivery or free pick-up.

+ If I want to pick-up my order, where are you located?

Our kitchen is conveniently located at 26306 Ferry Ct., Santa Clarita, CA 91350.

+ I’m following a special diet, does Plate Therapy meet my needs?

Plate Therapy specializes in Paleo compliant meals. All meals are free of grains, gluten, dairy, soy, legumes, refined sugar, antibiotics, hormones and GMOs.

+ Does the menu always stay the same?

No. Chef Thatch likes to rotate the menu choices on a monthly basis to create variation while incorporating seasonal ingredients.

+ Can I make modifications to the meals?

Due to our production schedule, we can’t make individual modifications to the meals.

+ Is Plate Therapy a diet?

No. Plate Therapy promotes a healthy, balanced lifestyle. Our clients achieve their optimal weight by fueling their bodies with the right foods instead of counting calories.

+ Which meals should I eat first?

To ensure optimal freshness, we recommend eating fish and salad meals at the beginning of the week.

+ How does Plate Therapy Work?

It’s as easy as “1, 2, 3!”

1. Click the ORDER NOW button on the top of your screen. Choose your meals each week from our monthly-rotating menu.

  • SUNDAY DELIVERY/PICK-UP: Orders must be placed Wednesday by 11PM for delivery or free pick-up at our kitchen the following Sunday.
  • WEDNESDAY DELIVERY/PICK-UP: Orders must be placed Sunday by 11PM for delivery or free pick-up at our kitchen the following Wednesday.

2. If you select the “delivery” option, you will be notified with the approximate window of time your meals will be delivered to your door in insulated bags with cold packs to keep the food fresh until you get home.

3. Heat, eat and savor! Oven is ideal for warming your Plate Therapy selection, but the microwave will also work!

+ I missed placing my order and want Plate Therapy. Are there other options?

You're in luck! We have several Grab 'n Go refrigerated locations around Santa Clarita. Simply stop by and choose from our curated meal options.

  • Plate Therapy Kitchen: 26306 Ferry Court, Santa Clarita, Weekdays 11-1PM and 5-8PM. Sundays 10-2PM
  • Afterburn Valencia: 26007 Ave Hall, Valencia
  • Afterburn South Bay: 1133 Artesia Blvd., Manhattan Beach
  • CycleUp: 27560 Newhall Ranch Rd., Valencia
  • Mend: 28303 Newhall Ranch Rd., Valencia
  • The Paseo Club: 27650 Dickason Dr., Valencia

+ Are Plate Therapy meals fresh or frozen?

All meals are freshly prepared by our Plate Therapy team in our gourmet commercial kitchen in Santa Clarita, California. Plate Therapy meals always arrive to your door fresh – never frozen!

+ Can I freeze my meals?

Salad selections should be eaten fresh, never frozen. Cooked meals can be frozen for your convenience – but remember, fresh is always best!

+ Where does Plate Therapy deliver?

We are located in Santa Clarita, California & we currently deliver to select cities in & around Los Angeles. Please contact Danielle@PlateTherapy.com to find out more.

+ Does Plate Therapy deliver to my area?

Contact Danielle@PlateTherapy.com to find out.

+ Who delivers my meals?

Our fabulous Plate Therapy delivery team is a collection of super-knowledgeable folks who know all about the food you’re about to enjoy! They can help load up your refrigerator and answer any questions.

+ Do I have to be home when my meals arrive?

We know you’re busy – that’s why we’ll contact you with a delivery window for your drop off. If you’re not home, we’ll leave your meals on your doorstep in a keep-it-cool bag that will safely maintain the proper temperature up to four hours.

+ What should I do with the Plate Therapy bag & gel packs?

Please keep bag unzipped with the gel packs inside and leave on your doorstep during the next delivery. Plate Therapy bags that aren’t returned will require $10 fee. If you don’t plan to reorder in the near future, contact us and we’ll arrange to pick up the bag.

+ How long will my meals last?

The meals are intended for 7 days of consumption. They store perfectly in the refrigerator and we strongly recommend to eat salad and fish selections in the first two days. If you decide to freeze any of your selections – except for your salads – we recommend that you consume within one month of freeze date.

+ Is there a minimum order & delivery charge?

Yes, $100 minimum plus a $15 delivery.

+ Is there tax & do I tip the delivery driver?

No tax. No tipping. No worries!

+ Does Plate Therapy offer nutritional consulting?

Yes. Plate Therapy’s nutritional advisor Nadine Young offers one free consultation to our clients. Contact Nadine at scvfitnesssolutions@yahoo.com